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Privacy & Accessibility

Effective Date: [May 13th, 2025]

At Bavarian Painting, your trust means everything to us. As a premium, family-owned painting company based in Metro Detroit, we are fully committed to protecting the privacy, accessibility, and security of every customer who interacts with our services or website. This policy outlines how we collect, use, store, and protect your information, and how we strive to ensure accessibility for all users.

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1. Privacy Policy

A. Information We Collect

To provide you with exceptional service, we may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Street address

  • Project-related details

  • Website usage data (e.g., IP address, browser type, pages visited)

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B. How We Collect Your Information

We gather your information through the following interactions:

  • Service request or estimate inquiries

  • Online contact forms

  • Email, phone, or SMS communication

  • Website interactions (cookies, tracking tools)

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C. Purpose of Data Collection

We use your data to:

  • Provide and manage our painting services

  • Schedule appointments and communicate updates

  • Send service confirmations, project updates, or billing details

  • Enhance your customer experience and our website performance

  • Send optional marketing or follow-up messages, if consented

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D. SMS Communication & Consent

Phone numbers submitted for SMS purposes are strictly used for:

  • Appointment confirmations

  • Project updates

  • Invoicing and billing communication

By opting in, you agree to receive these notifications via SMS. You may opt out at any time by replying STOP to any message. We do not sell or share phone numbers with third parties.

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E. Cookies & Website Tracking

We use cookies and third-party tools (e.g., Google Analytics, Facebook Pixel) to analyze website performance and improve user experience. You may disable cookies through your browser settings at any time.

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F. Data Security

Bavarian Painting safeguards your personal data through:

  • Encrypted communications

  • Secure servers and databases

  • Firewalls and access controls
    Only authorized personnel may access your personal data.

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G. Data Sharing

We never sell, rent, or trade your information. Your personal data, including phone numbers for SMS, remains confidential and is not shared with third parties.

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H. Data Retention & Your Rights

We retain your information only as long as necessary for legal and business purposes. You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of marketing communications

To make a request, please call us at 248-773-4366 or email hello@bavarianpainting.com

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2. Accessibility Statement

At Bavarian Painting, we believe everyone deserves equal access to our services. We are dedicated to making our website and digital communications accessible to individuals of all abilities.

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A. Accessibility Standards

Our website aims to meet Web Content Accessibility Guidelines (WCAG) and complies with applicable accessibility laws by:

  • Providing text alternatives for non-text content

  • Ensuring simple, intuitive navigation

  • Supporting screen readers and keyboard navigation

  • Maintaining clear, consistent page layouts and fonts

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B. Continuous Improvement

We regularly review and improve our digital content to enhance accessibility. If you encounter any barriers or have recommendations to improve accessibility, please contact us directly.

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C. Feedback

We welcome your input and are committed to addressing all accessibility concerns promptly. Reach us anytime at 248-773-4366 or hello@bavarianpainting.com

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3. Changes to This Policy

We may update this Privacy & Accessibility Policy to reflect new regulations or improvements in our practices. All changes will be posted on this page along with the effective date. We encourage you to review this page periodically.

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